United Express Review
United Express Moving & Storage, also known online as United We Move, is a moving services provider that helps coordinate residential and commercial relocations across the United States. The company primarily operates as a moving broker, meaning it connects customers with third-party, FMCSA-licensed carriers rather than performing all moves directly.
United Express offers assistance with long-distance moves, packing services, and storage options. By acting as a single point of contact, the company aims to simplify the planning and scheduling aspects of a move while relying on its network of partner carriers to handle transportation and labor.
Highlights
- Coordinates long-distance moving services nationwide
- Offers packing, unpacking, and storage options
- Provides free moving estimates online or by phone
- Handles residential and commercial relocations
- Operates as an interstate moving broker with licensed carrier partners
Pros and Cons
Pros
- Helps streamline the moving process by coordinating carriers and logistics
- Some customers report professional, efficient moving crews
- Offers bundled services, including packing and storage
- Flexible scheduling options depending on carrier availability
Cons
- Service quality depends on the assigned carrier
- Requires careful prompting for complex workflows
About United Express
United Express Moving & Storage markets itself as a full-service moving coordinator with experience handling a wide range of relocations. The company is federally registered as an interstate moving broker, meaning it arranges transportation services between customers and authorized motor carriers rather than acting as the carrier itself.
As a broker, United Express focuses on quoting, scheduling, and coordinating moves while the physical packing and transportation are completed by independent moving companies within its network. This model can offer flexibility and access to multiple carriers but may also result in inconsistent experiences depending on the provider assigned.
United Express Services
United Express coordinates several types of moving services, including:
Long-Distance Moving
The company assists with interstate moves, matching customers with carriers based on distance, inventory size, and service requirements.
Residential Moving
Household relocations are supported for apartments, condos, and single-family homes, with optional packing and unpacking assistance.
Commercial Moving
United Express also coordinates office and business relocations, helping companies manage transitions while minimizing downtime.
Packing and Unpacking
Packing services may include boxes, wrapping materials, and labor, depending on the selected move package and carrier.
Storage Solutions
For customers needing temporary or long-term storage, United Express can arrange storage facilities through its partner network.
Specialty Moving
United Express also specializes in auto transport and corporate moving.
Pricing
United Express does not publish standardized pricing, as moving costs depend on factors such as distance, volume of items, packing needs, and carrier availability. Average long-distance move estimates reported by third-party sources typically fall in the several-thousand-dollar range, though actual costs vary widely.
Some customers find value in the convenience of having a broker manage logistics, while others report frustration with pricing changes and unexpected fees. Reviewing contracts carefully and confirming inventory details in advance is important when working with a brokered moving service.
The Bottom Line
United Express Moving & Storage offers nationwide moving coordination services designed to simplify the relocation process through its broker network. The company provides access to multiple service options, including packing, storage, and long-distance transport.
However, customer experiences are inconsistent, largely due to the broker model and reliance on third-party carriers. While some customers report smooth, professional moves, others cite pricing concerns and communication challenges. Prospective customers should carefully review contracts, understand broker responsibilities, and compare United Express with other moving providers before booking.
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